Getting Support

It’s great to talk to a family member or a friend about how you are feeling following the loss of a loved one, but sometimes it’s better to talk to someone independent, or get some professional help.

Below is a list of 24/7 helplines, general support organisation and online support groups.


24/7 Helplines

Organisation Details
Lifeline 13 11 14
24/7 crisis support and suicide prevention services
Samaritans Crisis Line 13 52 47
Provides anonymous, non-judgemental, non-religious support to the despairing, lonely and suicidal or those at risk of becoming so.
Kids Helpline 1800 551 800
A free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web.

General Support Organisations A – Z

Organisation Details
Anglicare WA (08) 9263 2000
Anglicare WA works together with people, families and their communities to enhance their abilities to cope with the challenges of life and relationships.

ARBOR: For those recently bereaved by suicide (08) 9263 2150
(9am-4:30pm, Monday-Friday)
Short – medium term counselling, referral, volunteer peer support and support groups to people who have lost loved ones to suicide

Australian Centre for Grief and Bereavement 1300 664 786
A not for profit organisation established to provide a range of education, counselling, research and clinical services for those working in and affected by experiences of grief and bereavement.
Australian Suicide Prevention Foundation – information for those affected by suicide – information for those struggling with depression

Cancer Council WA Helpline 13 11 20
For confidential cancer-related information and support for the cost of a local call

It is often quite a shock when someone you know dies, even when it is an expected death after a long illness. The death of that person will change things forever.

Those who are grieving will react differently to the loss. For some it can take a long time to recover. Everyone reacts differently when someone dies and there is no right or wrong way to grieve.

The Compassionate Friends (08) 9486 8711
Support after the death of a child – at any age and by any cause
Coronial Counselling Service (08) 9425 2900 – Business Hours.
A duty counsellor is available daily between 7am and 6pm.
0419 904 476 – After hours

When people become involved with the State coronial system, it is often under extremely difficult and generally traumatic circumstances. When a family member dies suddenly you may feel a great sense of powerlessness, confusion and a loss of control over your life.

In recognition of this a counselling service within the Office of the State Coroner has been established to facilitate communication between the next of kin and all other parties and provide counselling and support at this difficult time.

Shadow of Suicide Support Service 13 52 47 or (08) 9381 5725
Appointments at Samaritan House, 60 Bagot Rd, Subiaco – (08) 9381 5555

The pain of losing a friend or loved one to suicide can be unbearable. Feelings of guilt, anger, confusion and intense sorrow are all normal. Samaritans Crisis Line is here to help you sort through these emotions in coming to terms with your loss and through our dedicated Shadow of Suicide service you can talk to someone who is experienced in providing support in this area.

SIDS and Kids WA: Grief Support Services for loss from conception to two years of age 1300 308 307 (24 hour bereavement support line)
SIDS and Kids bereavement support services assist families who have experienced the sudden and unexpected death of a baby or child, during birth, pregnancy or infancy, regardless of the cause.

Online Support Groups


Beyond Blue
Enough is Enough WA
WA Special Families
Cancer Connections
Breast Cancer Network Australia